Returns and Refunds
Please let us know within 24 hours of delivery of goods if something is missing, or the product(s) which you ordered are damaged or defective.
Unless there's something wrong with the item, unfortunately we can't offer a refund for any perishable items you change your mind about after your delivery.
When you shop online you have the right to a “cooling-off” period of 14 calendar days in the EU (Consumer Contacts Regulations) and 30 days in the UK (Consumer Rights Act 2015) whereby you can withdraw from the contract and return your purchases to the seller. Perishable goods are not covered by these cooling-off periods, as they might not reasonably last as long as the stipulated 14-day or 30-day thresholds.
We are happy to edit your order and refund you before delivery of your order.
Both ourselves and the restaurants which we collaborate with take extreme care and efforts to ensure that we provide you with the best quality experience possible.
If there is an issue with your purchased product please do not hesitate to contact us at firstname.lastname@example.org so we may investigate further